Privacy Policy for Mason Siding
Mason Siding ("we," "our," or "the network") operates the website located at https://masonsiding.com/. We are dedicated to maintaining the confidentiality, security, and integrity of personal information collected through our online contact forms and telephone coordination lines. This Privacy Policy details the types of personal data we collect, how that information is utilized, the circumstances under which it is shared with third-party service providers, and your rights concerning your personal information.
By accessing our website, submitting an inquiry form, or contacting our telephone dispatch line at (641) 334-0674, you acknowledge and agree to the data collection and usage practices outlined in this policy.
1. Information We Collect
We collect information directly from users when they interact with our platform to request contractor referrals or exterior siding estimates:
A. Information You Provide Directly
When you submit an online project inquiry or call our telephone coordination desk, we may collect:
- Contact Details: Full name, telephone number, and email address.
- Geographic Details: Property street address, city, state, and postal ZIP code.
- Project Specifications: Nature of the siding project (such as siding installation, siding replacement, or siding repair), preferred materials (including vinyl siding, fiber cement siding, or steel siding), observed exterior damage, and project timelines.
B. Automatically Collected Technical Information
When you browse our website, our web servers may automatically log non-personally identifiable technical information:
- Internet Protocol (IP) address.
- Browser type, operating system, and device screen dimensions.
- Pages visited, referring URLs, date and time stamps, and navigation paths.
- We do not utilize intrusive tracking scripts or selling mechanisms.
2. How We Use Collected Information
The primary purpose of collecting personal information is to facilitate contractor referral matching and dispatch coordination:
- Project Intake and Routing: To evaluate your exterior siding specifications and connect you with qualified, independent contractors serving Mason City and surrounding Cerro Gordo County communities.
- Customer Service: To respond to your questions, confirm appointment details, and verify that you have received an estimate.
- Platform Optimization: To analyze website navigation patterns, improve technical page performance, and ensure our mobile and desktop layouts render correctly.
- Legal Compliance: To comply with applicable Iowa and federal consumer protection statutes and maintain records of referral consent.
3. Information Sharing and Disclosure
Because Mason Siding functions as a free contractor referral network, we share submitted project details with third parties solely to fulfill your service request:
A. Independent Siding Contractors
When you submit an estimate request, your name, telephone number, email address, property location, and project description are transmitted directly to one or more independent siding contractors operating within your geographic area. These independent contractors utilize this information solely to contact you, schedule on-site walkthroughs, and provide itemized project estimates.
B. Technical Service Providers
We may utilize third-party infrastructure providers to support web hosting, form delivery, and telephone call forwarding. These providers are bound by strict confidentiality obligations and are prohibited from using your personal information for any secondary marketing purposes.
C. Legal Requirements
We may disclose your information if required to do so by law, subpoena, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our legal rights, property, or the safety of our users.
D. No Sale of Personal Data
Mason Siding does not sell, rent, lease, or trade personal consumer data to third-party marketing companies, lead brokers, or unrelated commercial entities.
4. Cookies and Web Storage
Our website utilizes minimal technical cookies essential for site navigation, form security, and layout rendering. We do not use third-party behavioral advertising cookies that track your browsing activity across unrelated websites. You can configure your browser to refuse all cookies or notify you when a cookie is sent; however, disabling technical cookies may affect the functionality of certain form fields.
5. Data Security and Retention
We implement administrative, technical, and physical security measures to safeguard submitted personal information against unauthorized access, alteration, disclosure, or destruction. Online forms transmit data using encrypted HTTPS connections. However, please be aware that no method of electronic transmission over the internet is completely infallible, and we cannot guarantee absolute security.
We retain submitted project information only as long as necessary to fulfill referral dispatch purposes, maintain business records, and satisfy legal compliance obligations.
6. Children's Privacy Protection
Our website and contractor referral services are intended exclusively for adults, homeowners, and commercial property managers. We do not knowingly solicit or collect personal information from individuals under the age of 18. If we become aware that an individual under 18 has submitted personal information to our platform, we will delete that data immediately.
7. Your Privacy Rights and Opt-Out Options
You have the right to request access to the personal information we maintain concerning your inquiry, request corrections to inaccurate information, or request that your contact details be deleted from our referral records. To submit a privacy inquiry or opt out of future communications, contact our dispatch desk at:
- Mason Siding Referral Network
- 10 1st St NW, Suite 204, Mason City, IA 50401
- Telephone: (641) 334-0674
- Email: dispatch@masonsiding.com
8. Updates to This Privacy Policy
We reserve the right to modify or update this Privacy Policy periodically to reflect changes in our operating practices, technology, or applicable legal standards. Any updates will be posted to this page with an updated revision date. Continued use of our website following the posting of changes constitutes acceptance of the revised policy.